Quality Analytics Institute

Human Error Analysis & Elimination

Building Error-Resistant Work Systems

Transform Human Reliability in Your Organization
with Science-Based Strategies

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Industrial professional using a tablet to assess human reliability and workplace safety


Course Overview

Our Human Error Analysis & Elimination Training provides a comprehensive, multidisciplinary approach to understanding and mitigating human errors across industries. This practical program blends psychology, systems design, and quality management to help organizations reduce mistakes, improve safety, and enhance productivity.



Why This Matters

  • Human errors cause 60-90% of workplace incidents (OSHA)
  • Proper training can reduce error rates by up to 80%
  • Learn proven methodologies used in aviation, healthcare & manufacturing
  • Causes workflow disruptions, leading to downtime and decreased productivity


Who Needs This Training?

This course is essential for professionals responsible for:

  • Workplace Safety & Quality
  • Process Reliability
  • Operational Excellence
  • Risk Management
  • Administrators
  • Health Practitioners


Ideal for:



Quality / Safety Managers



Artisans



Operations Leaders



HR Professionals



Process Engineers



Frontline Supervisors



Continuous Improvement Teams



Accountants



Key Learning Outcomes

01

Analyse the root causes of human errors by examining cognitive, behavioural, and organisational factors that contribute to mistakes in the workplace.

02

Apply structured human error analysis techniques (e.g., Human Factors Analysis and Classification System (HFACS), Swiss Cheese Model, or 5 Whys) to identify and mitigate error-prone processes.

03

Develop proactive strategies to improve human performance, including error-proofing (poka-yoke), training interventions, and procedural safeguards.

04

Coach and support colleagues in recognising and managing human performance issues through effective communication, feedback, and situational awareness techniques.

05

Evaluate real-world case studies of human error incidents to understand how behavioural, environmental, and systemic factors lead to accidents and operational failures.

06

Design and implement preventive measures tailored to organisational needs, using observation techniques, checklists, and performance monitoring to reduce error rates.



Practical Applications

  • Manufacturing: Reduce production defects
  • Healthcare: Prevent medication errors
  • Office Environments: Eliminate data entry mistakes
  • Service Industries: Improve customer service quality


Why Our Training Stands Out



By the End of This Course,
You Will Be Able To:

  • Create safer, more reliable work systems
  • Reduce costly errors and rework
  • Enhance team performance and confidence
  • Drive operational excellence
Enroll Now 


Ready to Build an Error-Resistant Organization?

Let us help you create a safer, smarter, and more productive workplace.

Contact Us Today