01Explain the key CAPA requirements under ISO 13485, FDA 21 CFR Part 820, and EU MDR/IVDR and how they apply to non-conformances, corrections, corrective actions, and preventive actions.
02Detect quality issues through customer complaints, audits, and inspections, and evaluate their significance using risk assessment tools (e.g., FMEA, severity-frequency-detection analysis).
03Utilize structured problem-solving techniques such as 5 Whys, Fishbone Diagrams, Pareto Analysis, and Brainstorming to determine underlying causes of non-conformances.
04Formulate SMART (Specific, Measurable, Achievable, Relevant, Time-bound) corrective and preventive actions through collaborative decision-making to eliminate root causes and prevent recurrence.
05Monitor and validate the success of implemented actions through follow-up audits, control charts, and performance metrics, ensuring sustained compliance with regulatory standards.